The Importance of Effective Communication: Nonviolent Communication Techniques

Working with others, particularly people under stress, can set the stage for conflict. In the helping professions, we often find ourselves struggling with stressful situations, whether that be tension with a consumer, an issue within the consumer’s family dynamic, or a simple miscommunication. With this, it is common to find ourselves frustrated with the people we are trying to work with.

Attendees will gain a better understanding of what leads to rising tensions in communication and why people may become triggered. Additionally, attendees will have the opportunity to learn and practice calming techniques and alternative communication strategies to assist in positive, nonviolent communication.

Workshop objectives include:

  • Increase understanding of the escalation process.
  • Identify the behaviors that bother us most.
  • Understand what is going on within us when we are triggered.
  • Learn practical strategies to reduce our reactions and respond professionally to others.

This training meets the Ohio CSWMFT Board ethics training requirement.

Presenter: Karen Kruzan, LISW-S, CPO-CD, has spent over 30 years helping adults use practical, comforting and gentle methods to overcome life barriers. She is a psychotherapist, professional organizer, published author, national speaker and owner of Twin Brooks. She lives by the Twin Brooks tagline, “No Judgement. Just Relief.

This workshop offers 3.0 clock hours for social workers, #RSX089101.
The Ohio Board of Nursing accepts events approved for counselors and social workers for continuing nursing education.

Cost: $40 for CEUs/$20 to attend without receiving CEUs.

Registration received by October 21 is requested: Call or email Kelsey Haus, khaus@info4seniors.org, 937-341-3020. Registration form and payment is required – click here for the full brochure that contains the registration form. Sorry, we are unable to accept credit cards.

WE ARE EXPERIENCING SPORADIC MAIL DELAYS: Please notify Kelsey Haus, Communications & Training Coordinator, at (937) 341-3020 or khaus@info4seniors.org, that your registration is coming. This will help to ensure you receive the workshop reminder and link in time even if registration is delayed through the mail. We appreciate your help and consideration.

Date: October 25, 2022

Time: 9:00am-12:15pm

Taking place online via Zoom. Workshop link will be emailed the day before. For more information or to register, call 937-341-3020.

Call: 937-341-3020
View All Events