Ohio Updates Application Process for Home Energy Assistance Programs in Response to COVID-19

Update: The Ohio Development Services Agency has extended the regular Home Energy Assistance Program (HEAP) until June 1, 2020.

Effective immediately: Ohioans who are enrolling in the Percentage of Income Payment Plan Plus (PIPP) for the first time, or have limited income, are no longer required to visit a local Energy Assistance Provider in order to complete an application.  Appointments may be completed over the phone during the scheduled appointment time rather than face-to-face.

Ohioans can visit www.energyhelp.ohio.gov to start their application and upload the required documents prior to their appointment. If you do not have access to the internet and/or cannot upload your documentation, the local Energy Assistance Provider can complete your application over the phone. 

Development’s Interactive Voice Response phone lines will not be available, however Ohioans may continue to call (800) 282-0880 and select option 2, to be transferred to their local Energy Assistance Provider.

Ohioans must have a gross income at or below 150% of the federal poverty guidelines to qualify for PIPP. For a family of four the annual income must be at or below $38,625.00.

Additional information can also be found at www.energyhelp.ohio.gov or by calling (800) 282-0880.